Pursuant to applicable state law, you may cancel this agreement up to midnight on the 3rd business
day, excluding weekends and holidays. Your three business days starts at the signing of this
agreement.

Cancellation requests must be made in writing. We accept cancellations by email:
support@pacificdesigngroupllc.com and by U.S. Mail: 6161 NE 175th ST Kenmore WA 98028-
4800. Our office hours are 9am-5pm Monday - Friday and 9am-3pm Saturday. We can be reached at
(813) 212-4909.

Pacific Design Group LLC gives the Client three (3) business days in which to cancel this agreement
and obtain a full refund, the three (3) business days will begin the day of signing this agreement. If the Client cancels after the three (3) business days, they must fill out a refund request form to open a
refund investigation. Otherwise all sales are final. This investigation will provide an accounting of all
allocations of related resources and how funds have been spent on their behalf. The refund process
takes approximately ten (10) business days to complete. Please contact Pacific Design Group LLC at
(813) 212-4909 to receive a refund request form. Pacific Design Group LLC provides this form by
email. The Client is not obligated to pay any monies unless this agreement is signed and returned to
Pacific Design Group LLC.